Returns Procedure

We have a 28 day no quibble returns policy as follows:

The goods must be in the condition in which they were received and must not have been used.
If goods are being returned because they are faulty then we will reimburse your postage costs, if however they are being sent back for any other reason then we will refund the cost of goods only.

We are happy to exchange items, however the customer is responsible for the cost of post and packing of the required replacement items.

When posting items back to us we recommend using a signed-for service for your own security and peace of mind. We cannot be responsible for returned items claimed as lost in the post.

Please enclose a completed Returns Form with the returned goods.

For more details see our Terms and Conditions

Your attention is drawn to the Consumer Protection (Distance Selling Regulations) 2000 (SI 2000 No. 2334) where certain statutory rights of customers are set out.