Paragon
Martial Arts - FAQ - Frequently Asked Questions
1.
How long does delivery take?
Depends on stock levels, see our delivery guide page
for more details - Delivery
Guide
2.
Whats happening with my order?
You can check the status of your order with our new
on-line
order tracking service
You will need your order reference number, 14 characters
such as PA11UP10013456, with no spaces etc.
3.
I'm not sure what size to buy?
First check our size guide, any problems then we can
always exchange for you - Returns
procedure
4.
Can I return items for exchange or refund?
Of course, please see our returns page for more details
- Returns
procedure
5.
I'm looking for a martial arts clubs in my area, can
you help?
Best place to look for a local martial arts clubs: www.MartialArtsClubs.co.uk
6.
Do you offer club discounts?
Yes, see our clubs page for details on how to set up
a club account - Club
Accounts
7.
Do you have a shop?
Yes, retail outlet now available in Basingstoke - More
details
8.
Do you have a catalogue you can send?
Sorry no, because our martial arts product range is
constantly changing it would never be up-to-date.
We do however have a small brochure for the Red Lizard
range and one for the martial arts DVDs, please e-mail
us to request these.
9.
Do you do web-site link exchanges?
Certainly, see our links
page for details of reciprocal link exchanges. We
will only exchange links with other martial arts web-sites.
10.
Is your on-line shop safe/secure?
Yes. We do not share your personal information
with anyone else, ever! Also because we use Protx and
Worldpay to process our customers' online payments,
we never see the credit card details.
11.
Do you accept Electron payment cards?
Sorry we cannot accept Electron via our web-sites at
the present time, only in the Basingstoke shop can we
accept Electron
12.
I'm not sure which type of sparring kit to buy?
If your not sure then check with your fellow students
or your instructor as to most suitable types or brands.
13.
Whats the law regarding martial arts weapons?
The law as we currently know it - More
details - if you know different the please let us
know
14.
What are the different martial arts? Which martial art
should I choose?
We have a guide to the different martial arts: Martial
Arts Guide
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